VOIP Design and Implementation Services

It is crucial to have open lines of communication with clients. Today, business are leveraging Voice Over Internet Protocol, otherwise known as VOIP.

With all of the additional features available today, you have to ask yourself...am I making the most out of my VOIP system?

When it comes to phone services for your business, VOIP goes above and beyond your traditional landline. It provides businesses with far more robust features like… allowing remote users to have phone extensions, filter options that forward calls to different numbers, and convert voicemail to email.

At IT proactive, we begin our VOIP integration with a network assessment. We make sure to verify that your network can support all necessary VOIP protocols, ensuring that your network infrastructure is architecturally compatible with VOIP traffic. We check your installed WAN technologies for compatibility, and lastly we investigate any technical difficulties such as delay or jitter that can impede voice quality.

Then it’s time to decide whether an on premise or hosted solution is the most cost effective and provides the highest ROI for your company.

If telecommunications is not a core competency of your business, and you require robust features of an enterprise wide telecommunication system, hosted VOIP is the service for you.

At IT Proactive, we can design a dynamic solution that meets your needs.

Why Fully Managed?


Peace of Mind

Outsourcing the daily management activities of your IT environment means your efforts can be focused on your core competencies and business goals. As an IT Proactive client, you won’t have to worry about maintaining your IT hardware, managing an on-site data center, or monitoring for potential network/computer issues that could lead to downtime and profit loss; we will take care of all of that for you. In many cases, we will inform you of a problem before you even see it.


Predictable Monthly Costs

Your accountant will tell you that operational expenses are better than capital expenses. It’s better to spend a predictable flat-rate amount on a service as opposed to an outright purchase, hiring your own staff, or taking a gamble on the pay-by-the-hour repairman. IT Proactive offers a comprehensive flat-rate monthly fee. This allows you to create a simple, easily predicted, yearly budget enabling you to sleep easy knowing you have coverage for all your IT issues.


Professional Technicians

Companies that handle their own IT in-house have to contend with hiring an expensive employee or dealing with someone who’s just good with computers. Even with an in-house employee you have to worry about training, covering vacation and sick time along with the potential of being overwhelmed by a flood of issues. With IT Proactive, you get the benefit of an entire team of professionals who provide up-to date 24/7 support.


Our Capabilities Include

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Already have an IT department?

We’ll work with your existing IT to add resources, insight, and efficiency to save you money. Give us a call today for a free estimate.